Digital Transition a Headache for Many

This column was going to be called, "Why I hate the Federal Communications Commission," but after talking with people familiar with the conversion of our over-the-air television signals from analog to digital, I'm now ready to say that I hate the FCC, Congress and all those wireless telephone companies greedy for more transmission capacity.

All are to blame for the poorly executed conversion now expected June 12. That's when anyone with an analog television will see their screen go blank unless they:

• Buy a new digital TV.
• Sign up for cable or satellite TV, which in some cases will need a converter box.
• Buy a digital converter box and hook it to their TV.

Experts try to make it seem simple but the conversion still faces challenges.

People receiving over-the-air signals on the periphery of broadcast areas may find that the converter boxes don't work well and instead deliver a garbled digital signal that looks like so much modern art — interesting but not useful.

The conversion program requires you to contact the FCC to request up to two $40 coupons to purchase converter boxes. Coupons ran out earlier this year, so the program was delayed while the supply was replenished. And those with coupons in hand who go on a search for the boxes may or may not find them in the right price range. Mine cost $60 each, which meant a total of $40 out of pocket. Depending on the store, the selection may be limited. Those on fixed incomes might not appreciate spending a single dime on a new box.

Inconvenience, confusion, technical difficulties and what some might view as an unvoted tax are on the list of why consumers are unhappy.

In theory the conversion is a good idea because digital delivers more channels and a sharper picture. The change also will provide more broadcast capacity for cell phone companies.

I got the coupons almost a year ago, bought two converter boxes for $60 each, hooked them up myself and voila … they didn't work. The digital signal is garbled and crunched. Buying a new TV may not make any difference since I live on the edge of the signal area. I've been told to wait until June 12. Some Portland stations will then move to better locations on the airwaves. If I rescan the signals after June 12 I should get a clear picture on some channels, I've been advised.

All I want is that my TV works like my toaster. Just give me 15 minutes of morning news and weather while I eat my Corn Flakes … no extra boxes, no hookups and no hassle.

Where to find help? SolidSignal.com provides free technical support, just call 1-866-374-4625 extension 2208.



Source: http://columbian.com/article/20090419/BIZ01/704199994