NOVI, MI, September 10, 2009 —SolidSignal.com, a leading online electronics retailer, announced today that it has launched an upgraded version of its website featuring many new, user-friendly, characteristics.
Specific site improvements and revamped attributes include the following:
- Better navigation using the “Search” function
- Easy retrieval of recently viewed items
- Easier navigation through product categories "Bread crumbs” show which upper level product categories the user came from (i.e. Solid Signal > Satellite Equipment > Amplifiers)
- Identification of top selling items in each product category
- Dynamic charts to compare products with similar items, including merchandise not sold by Solid Signal
- A “Customer Feedback” function
- Faster loading time
- Enhanced graphics and other aesthetics
- Full compatibility across all browser platforms
“The website enhancements were implemented because of our genuine commitment to providing stellar customer service,” said Jerry Chapman, CEO of Solid Signal. “We have a very open dialogue with our customers; we actively listen and we value their feedback about their shopping experience on SolidSignal.com. In fact, many of our website’s new features and upgrades were based on customer comments, and we’re hopeful they’ll be pleased.”
SolidSignal.com specializes in distributing the latest high-tech equipment and product research to professional media installers and the tech-savvy consumer. Items sold by the e-retailer include over 25 different models of digital TV converter boxes, gaming accessories, HDTV antennas, satellite equipment, cellular gear and accessories, video security, Sirius satellite radios, LCD televisions, GPS navigation systems, cable and wire supplies, installation tools and professional supplies.
Based in Novi, Michigan, Solid Signal has nearly 50 employees and had revenues of $14.6 million in 2008, a 104% increase from 2007 total sales of $7.15 million. Founded in 2002, Solid Signal has made Inc. magazine’s Inc. 5000 list three years in a row (2007 – 2009) as one of the fastest growing companies in the U.S., and has been named one of Internet Retailers’ Top 500 internet retailers in 2006, 2008 and 2009.
In addition to selling name-brand products, SolidSignal.com provides exceptional customer service with friendly and tech-savvy employees manning the call center. Support staff offers installation guidance and troubleshooting assistance, in addition to detailed product information.
For more information about Solid Signal, please visit www.solidsignal.com.
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