Meet Your Signal Pro: Jonathon Porter

At Solid Signal, we have a wide variety of employees. They come from diverse professional backgrounds, and they bring different skills here with them. The addition of so many diverse personalities helps make Solid Signal a great place to work. Take Jonathon Porter for example. He packed everything he owned into his car and drove 14 hours north to work in Solid Signal’s customer service department. This is just one particularly interesting fact about this rather unique individual who’s a gamer, reader, and important part of the Solid Signal team.

From There to Here

Before he took a job at Solid Signal, Jonathon lived in Dumas, Arkansas. It’s a small town of about 4,500 people and only a few major employers. This latter fact played a big part in Jonathon’s move. He explained, “I was stuck in one of those small-town jobs where the employer has you right where they want you. The wages were low and everyone was scared to take a day off because the employer makes a big fuss about it.”

Jonathon felt trapped in an unhealthy situation, but there was a solution to his difficulties. “A good friend said I should move up to Michigan and rent a room from him,” he said. “I put it off until I realized that after three years, my wages were lower than the new hires I trained.” That was when he decided to take his friend up on the offer to relocate. “I packed up everything I owned in my little beat up car and made the 900-mile drive in just under 15 hours,” he said.

New State, New Job, New Life

Jonathon says there wasn’t that much of a culture shock for him when he arrived in Metro Detroit. He still follows the same routine, which is going to working, coming home, and not having too much fun. He does enjoy his job, though. He’s more than happy to be part of Solid Signal’s customer service team. Jonathon added, “The people I work with are wonderful and I wouldn’t trade my little row for the world!”

There is one major difference between life in Michigan compare to Arkansas, and Jonathon will have to get used to it. That thing is the snow and Michigan’s often brutally long winters, of course. “Where I’m from, we’ve never had more than a bit of icing or frost on the grass,” he said. “I know that I’ve got to get prepared because 2019 will be my first winter here in Michigan, and it’s coming.”

The story of how Jonathon arrived at Solid Signal is just one of many interesting things about him. We learned more about him by asking these questions:

Q: How did you end up working at Solid Signal?

A: “There was an opportunity and an opening at Solid Signal in the customer service department. It was way better than where I was working at the time. After working out my two weeks at my previous job, I drove to Michigan to start work as a member of Solid Signal’s customer service team.”

Q: What do you do here?

A: “My main duties tend to gravitate toward offering technical support and equipment recommendations for residential satellite installations and setups. I recommend everything from the correct satellite dish to a receiver and more to suit each customer’s needs.”

Q: What has been your greatest accomplishment here?

A: “From among the myriad cases to choose from, I’d say my personal favorite would have to be where we were able to assist a customer in getting a full outdoor wireless setup with their satellite. This allowed them to have an eventful Fourth of July experience, which I was glad to be a part of.”

Q: Do you have any pets? What are their names?

A: “When it comes to pets, I do have a pair of wonderful cats, Simba and Scar, but I had to leave behind when I moved here. They are what I miss the most about making this move. My mother and brother need them more than I do, so I wouldn’t move them up here even when I get my own place.”

Q: What do you like to do in your spare time?

A: “Anyone who works with me will agree that I am a bit of a foodie. Since moving here, I’ve discovered a wonderful sushi bar in an old mansion, some really good Thai, and Mediterranean food, which is my favorite. I also never knew that Detroit-style pizza was a thing until I moved here. (The crust on those corner pieces is to die for!) Outside of food, I like to do a bit of semi-competitive gaming along with playing some fun casual games like Path of Exile and Final Fantasy.”

Q: When people meet you, what really surprises them about you?

A: “I’ve honestly never really considered this question before, perhaps because I feel like there isn’t anything exciting for me to draw on or surprising. Though many people seem blown away by the fact that I moved over fourteen hours away from everything I’ve ever known on almost the drop of a hat. Or perhaps it’s because I like pineapple on pizza. Who knows?”

Q: Where is the most exotic place you’ve visited?

A: “I’ve never really visited many places that would qualify exotic or exciting. I’ve traveled a small portion of the country for various reasons though I really wouldn’t count them as exotic compared to someone taking a trip overseas or visiting other countries. My personal favorite place to visit would have to be the Civil War site at the Arkansas Post. For some odd reason, a good portion of my family ended up being history teachers so I’ve grown up visiting historical sites. Those experiences have left an impression on me.”

Q: If you could have dinner with one famous person who would it be?

A: “One time, I had pizza with professional Magic: the Gathering player Luis Scott-Vargas. Outside of that, I’d have to say Stephen King or Robert Jordan. Sure. They aren’t famous movie stars, personalities, or professional athletes, but I grew up reading their literature from almost the time that the public library would let me lay hands on them. They’ve been a big part of my life.”

Call Solid Signal Today!

We’re proud of Jonathon and every other member of our customer service team. These friendly professionals answer calls, emails, and chats to help you get the electronic products you want and need. This top-notch customer service is a big reason why Solid Signal is the premier online destination for TV antennas and much more. If you have questions or need help, just give our team a call at 888-233-7563. You can also get the help you need by filling out this form and sending it to us.

About the Author

Jake Buckler
Jake Buckler is a cord-cutter, consumer electronics geek, and Celtic folk music fan. Those qualities, and his writing experience, helped him land a copywriting gig at Signal Group, LLC. He also contributes to The Solid Signal Blog.