Do you need help with your TV antenna or other consumer electronics devices? Call Solid Signal to reach a real human who’s happy to help you with an antenna recommendation and anything else.
Let’s face it, customer service isn’t what it used to be. Call most major corporations these days, and chances are you’ll be talking to a robot for the first five to ten minutes of your call. If you’re patient enough to remain on the line, you might finally connect with a real human being. Unfortunately, the person on the other end might be from across the globe. The language barrier could easily prevent this person from being able to help you. Fortunately, we do things differently here at Solid Signal.
Before We Talk…
Choosing the right TV antenna involves many factors including your distance from the broadcast towers, signal direction, and overall terrain. Since you’re not a professional TV installer, how can you be certain you’ll choose the best TV antenna for your specific location? Your friends at Solid Signal have made TV antenna recommendations easy. All you have to do is fill out our TV antenna help request form online then send it to us. These answers you provide help us determine the best antenna solution for you.
We’ll Give You The Whole Story!
When we receive the information from your form, our TV antenna experts get to work. They analyze your home, terrain, and the closest TV transmitters to them. Depending upon the signal strength, distance from the towers, and frequency of channels in the VHF and UHF range, we’re able to make the best antenna recommendation for you. At this point, a member of our team picks up a phone and gives you call to discuss your TV antenna options. The typical response time is usually just a few hours from when we receive your form! Sometimes, we respond by e-mail, especially if there’s a long list of recommended accessories. It’s just easier for you to have that information in front of you when you order.
When you receive a call from a member of team, you’ll experience some amazing customer service. You’ll see that Solid Signal embodies everything that’s great about a family-owned and operated company. We know that the decision to cut the cord is an important one, and a bot is the last thing you should talk to when you want a TV antenna. We provide help from a real, live human being who understands TV antennas, cord cutting, and your unique needs. We can even take your order right over the phone if you’d prefer that.
Solid Signal = Service
As you can see, our customer service department makes your antenna recommendation and purchase a very easy process. Are you tired of paying that monthly cable bill? If so, the time to get a TV antenna is now… especially if you live in the northern half of the country. The beautiful golds, reds, and browns of fall soon will give way to the bitter and biting whites of winter. This is not the ideal time to try to strap a TV antenna to your chimney. Call our customer service department today at 877.312.4547 for a quick, easy, and helpful TV antenna recommendation.