Bottom Line: Our US-based customer service department is here to help YOU!
As the nation’s best online electronics store, it’s our duty to offer the best customer support. Many of our customers need help finding the right product and more. The team of experts at our Michigan headquarters is here to help you. They’re backed up by our tech expert in California. Let’s take a closer look at WHO we help and HOW we help them.
1. Electronics Enthusiasts
Solid Signal is a company founded by a tech-savvy consumer. This is how we’re able to answer all your questions about the products in our inventory. What kinds of questions? Here are just a few examples of what we get daily:
- Will this product work in my installation?
- What do you recommend I use to fix this?
- Do you have this product in stock?
- Do you carry legacy equipment/systems?
- Is there a replacement for my out-of-date product?
- How do I install this?
- Is this product still on sale?
Our customer service department is here to help YOU! If you have any questions, call us at 877-312-4547.
2. Antenna Recommendations for Cord-Cutters
Cutting the cord means replacing cable TV with free local TV. You do this by purchasing a TV antenna. Thing is, we carry SO MANY antennas! The best way to get the right one for you is to get a TV recommendation from us. Just fill out the form on <a href=https://www.solidsignal.com/antenna-help style=”font-weight: bold”>this page</a> and a member of our team will be in touch. And if you’re an existing cord-cutter who needs advice on other products, call 877-312-4547.
3. Installation Technicians and Other VIP Customers
Electronics installers need large purchases of equipment they use every day. Many of them turn to the VIP service that Solid Signal provides. Here’s how it works:
Each installation technician has a specific Solid Signal rep.
Whenever the installer needs to place a large order, they contact their rep.
The Solid Signal rep will quickly process that order whenever the installer needs it.
Many installation techs LOVE this service because it saves them time. In some cases, it also saves them money. To get the VIP treatment for large orders, call 877-312-4547.
One More Thing About Our Customer Service…
You have to experience it to believe it. We value and appreciate our customers. You’re the reason we do what we do, so you get the very best that we can provide! For help, call 877-312-4547 or fill out the form below. We’ll be in touch!