Every so often I write an article that seems like it’s so easy, I can do it on autopilot. And then, as I write, I end up realizing that there’s a lot to say. This is one of those articles. It started as a way to get the attention of search engines, and as I went through it to edit it, I realized that I wanted to add this little bit at the beginning. So, if you’re ready, let’s get to the answer to the question.
If you have pay TV at home, you might not give a lot of thought to the way it’s designed. One box at every TV, that’s about all you need to worry about. The average installer can handle that without any sort of planning. On the other hand, there are a lot of reasons why you would need a custom system design. Maybe you’re the sort of person who wants to watch six different screens when your favorite sport comes around. Maybe you’re a businessperson who wants a lot of different TV coverage. Or, maybe you have an RV or boat and you want to bring that pay-TV experience with you.
No matter what you’re doing, you’re going to need some expertise behind you. Once you get past the “one box in every room” model, things get complicated. Choose the wrong option and you’ll end up with something that doesn’t work at all.
Signal Connect can help
What you need is an expert. You need someone with real certifications, who’s worked on some of the largest pay-TV installations in the world. You want someone who has met the challenges head on, and someone who knows that one size definitely does not fit all.
You’ll find a team full of “someones” like that when you work with Signal Connect.
For over 20 years, Signal Connect’s team of engineers has collaborated on some of the most complicated pay-TV installs that have ever been put in. Giant stadiums? No problem. Secure government facilities? We’ve done them, easy. Hotels? Bars? Restaurants? Check, check, check. We do more marine and mobile designs than anyone else in the world. And our customer satisfaction speaks for itself.
We’ve found that even after two years, after those contract periods are up, over 99% of our customers keep the design we’ve put in and most even add upgrades. That’s the reason that DIRECTV, the largest pay-TV provider on the planet, called us their dealer of the year. But, they’re not the only company we work with. We also offer DISH as well as a whole suite of services designed to help you make the best of your entertainment system.
White glove service
We call it “white glove service.” First, we start with a team of trained engineers, certified by national agencies. We train them and find the folks who are laser focused on customer service. If you want to work for us, you need to be the cream of the crop. We then bring people in and do our own proprietary training. When it’s all done, we’ve created customer-serving superstars. We’ve created the kind of folks who know how to do it, and also know how to explain it. It’s the perfect combination.
We believe that all of our customers deserve “white glove service.” It doesn’t matter if you’re an international celebrity (yep, we’ve worked with ’em) or a hardworking regular joe. What’s important to us is the same thing that’s important to you: sitting down and enjoying the TV service that you have. We do everything we can to remove any hurdles.
Give Signal Connect a try
A lot of people think they’ll get the best service by calling the big names. The problem is, the big names all operate overseas call centers. Those call centers don’t have experts. They have script readers. That’s not what you want. We’re the folks you want to talk to when you want a design that’s customized to you.
Call Signal Connect at 888-233-7563. We prefer that the first call be during East Coast business hours. That way we can route you to the right person. Once you’ve reached that person, they’ll give you direct access. You’ll get a number where you can call when you need. A lot of our experts pick up the phone, 24/7.
If you’d prefer to start the process now and it’s after hours, don’t fret! Just fill out the form below. We’ll get back to you. Tell us as much as you can, and we’ll respond. It generally takes less than one business day.
