This one comes to us from a customer:
Can I get a C41 Genie to replace my DIRECTV box? I don’t want the DVR, just the little genie.
This is actually a pretty common request from customers who want basic DIRECTV service. When they call AT&T directly, they’re told that they Genie system is their only choice. Maybe they don’t need a multiroom DVR system.
You can’t have a Genie client without a Genie DVR, sorry.
The Genie Mini client only works with the Genie system. If you try to hook it up to a dish directly it won’t do anything. And I understand that is a shame, because it’s a pretty good box. It’s perfectly silent, tiny, and does everything you want it to do for DIRECTV satellite service. But, all that is smoke and mirrors. The Genie client isn’t really doing anything but passing remote commands back the Genie DVR, and getting video from that DVR. It’s small and quiet because really, it’s not much more than a simple adapter.
Are there any other options?
Luckily, there are. The folks at AT&T won’t tell you this, but you can still activate the H24 and H25 receivers. While they aren’t as small as the Genie client, they are just as quiet and just as reliable. The H24 is bigger and works well even with the oldest dishes. The H25 is smaller, almost as small as a Genie client, but it only works with the SWM system which has been used by DIRECTV since 2009.
How to get the equipment you want
Calling AT&T or working with someone you meet in a store isn’t going to really help you. You want an expert, and you want a system that’s tailored to your needs. Luckily all you have to do is call Solid Signal at 888-233-7563 during East Coast business hours. Our 100% US-Based call center is staffed by real technicians who can help you build the system of your dreams. It doesn’t matter if it’s one receiver and a dish or a 100-room mansion. The beauty of DIRECTV equipment is how well it scales up to any size you want. We can get the receivers that other AT&T dealers can’t, and we are a lot more flexible than AT&T’s phone reps. One call starts the process. Or, if it’s after East Coast business hours, all you have to do is fill out the form below. Our representatives will get back to you. It generally takes less than 24 hours.
Don’t get pushed around.
When you call Solid Signal you won’t get the runaround. You’ll get a technician who knows what they’re doing and wants to help. Here’s something you won’t hear too many other places: you can work with the same person from beginning to end. In fact, if you have tech support issues at any time, you can call or email that same person and they’ll keep working with you. That’s the Solid Signal difference. Personalized service means everything when you’re looking for a special solution, and that’s exactly what we provide.
