Error code on your DIRECTV screen? Here’s how you get the answers

A few weeks ago, some DIRECTV users saw a message on screen saying that guide data hadn’t been received in about an hour. The message carried an error code 920, and was easy to dismiss. This was a fairly minor event and people mostly ignored the message. The whole thing was solved in a few hours.

But what did this error code mean?

Thousands of people looked to find out what the code meant. They asked Mr. Google, and Mr. Google came up with this article, Google’s top result for this query.  Personally I think that it’s kind of cool that this is the top result, considering I wrote the article. But that’s not the point. The point is that people got the answers they needed.

That’s what this blog is all about. It’s about giving people the answers they need, and having some fun along the way. It’s nice to know it’s working

Get a lot more information than you thought you could

This blog is one of the few places on the web that you can get a complete list of DIRECTV error codes. This is the exact same text that AT&T call center employees use when you call them, and you’ll find it here. You can also find the list of error codes listed under “Tutorials” at the top of any blog page.

You can save yourself a lot of time on hold if you take a look at this list. You’ll see every error code from every receiver made since 2003 along with comprehensive directions on what to do next.

How did this information end up here?

Before helming The Solid Signal Blog, I was associated with DBSTalk, an enthusiast forum that was very popular in the last decade. I was instrumental in working with several volunteers who were given permission to copy this from official DIRECTV documentation. We put it all together in a way that made sense.

When I lit up this blog in 2012 I got permission to copy all that information, and I reformatted it yet again. In 2014, the list was updated with even more information, and as far as I know our list is still the most current version.

Unfortunately DBSTalk’s list isn’t formatted properly for their new software although it does appear there as well.

Is it safe to take the recommendations on this list?

Yes, if you see an error code and it tells you to reboot, you are generally safe to reboot. You can also use this list to help your call center employee if you have to call them. You can tell them you got the list from The Solid Signal Blog and hopefully that will help you get the help you need.

Check out our comprehensive error code list now!

About the Author

Stuart Sweet
Stuart Sweet is the editor-in-chief of The Solid Signal Blog and a "master plumber" at Signal Group, LLC. He is the author of over 5,000 articles and longform tutorials including many posted here. Reach him by clicking on "Contact the Editor" at the bottom of this page.