5 services you didn’t know Solid Signal could provide

If you think we’re just a place to get cheap remotes, you’re wrong. (Although our remotes are excellent quality and very fairly priced.) Solid Signal, part of Signal Group LLC, is a full service provider from top to bottom. You know that we are one of the few e-commerce web sites with real Americans who really answer the phone. Here are five more things you probably didn’t know about us.

1. We can provide complex wiring solutions.

Our Business Enterprise Solutions group can handle the big jobs. And I mean big. Skyscrapers. Stadiums. Government offices. We provide audio/video wiring, low voltage wiring, network wiring, surveillance systems, access control… if it connects via a cable or even wirelessly, we handle it. Not only that, our team isn’t just “boots on the ground.” We can plan the whole installation from beginning to end in order to make sure it’s perfect.

Our BES team is made up of industry leaders who come together to make sure that every install is perfect. We also have installation affiliates all over the country, so that you’ll spend money on a professional, not on a hotel room for a professional.

2. We can get you connected.

Our Signal Connect group has an amazing number of dealership affiliation. Here’s just a small list of what we can provide as certified dealers and installers:

  • DIRECTV for homes, businesses, national accounts, and lodging/institutional clients
  • DISH for residential customers
  • AT&T cell phones and service for businesses and individuals
  • weBoost cell phone signal boosters
  • WilsonPRO distributed antenna systems
  • VSAT marine internet
  • gotW3 cellular and Wi-Fi systems
  • Winegard products for RVs and homes
  • Sierra Wireless routers and technology
  • Residential Internet from nearly all local service providers

The list goes on and on. And we don’t just sell this stuff. We service. We authorize. If support is needed, we do that too. We answer the phone when things don’t go as expected. If you want to be connected on land, on the road, or on the water, there’s only one place to call. Signal Connect specializes in white glove service. We’re here to take care of you.

3. We can help your employees thrive.

We can offer a full suite of solutions for your employees. Want a special rate on cell service just for your people? No problem. Need a way to connect people between offices? We’ve got you covered. It’s all part of a day’s work for Signal Group. We can create a custom portal for your people to get the communication services they need, from IP phones to hotspots to fixed wireless networking solutions.

No one else can offer the same level of service and variety that we do. Period.

4. We can keep your business humming, even if you don’t know what you need.

See if this scenario sounds familiar. You paid a lot for your computer, surveillance, or broadcast equipment. One day, something doesn’t work. You don’t have anyone with tech expertise on site. Your facilities manager opens up the server closet. They find one piece of equipment with no lights on.

Of course, they google the thing, and look for a way to buy a replacement. Chances are they’re going to find it at Solid Signal. Solid Signal is your exclusive online store for thousands of hard-to-find pieces of equipment. We can get you what you need, when you need it. That way you can make an easy swap.

5. We can listen. (And, we do.)

Just like you, I shop at big e-commerce sites. You know the ones I mean, we all go there. If I have a problem, just like you, I’m… well, screwed. Because these companies don’t answer the phone. Some of them don’t even publish a phone number! That’s not our style. You can call Solid Signal for pre-sales support. You can call us for product recomendations. In the rare case that something goes wrong, you can call us after the sale too. We’re here for you. Whether you bought a $1 terminator or a $10,000 generator doesn’t matter. We give every customer the respect and time they deserve.

Try us out

If you don’t believe one company could do all this, try us out! Give us a call at 888-233-7563. We’re here for you during East Coast business hours. Why don’t we have 24-hour support? We hire professionals for our Novi, Michigan offices. We treat them with respect. And, that means they work in the daytime, simple as that. If it’s after hours, fill out the form below. We’ll get back to you, usually within one business day.

About the Author

Stuart Sweet
Stuart Sweet is the editor-in-chief of The Solid Signal Blog and a "master plumber" at Signal Group, LLC. He is the author of over 10,000 articles and longform tutorials including many posted here. Reach him by clicking on "Contact the Editor" at the bottom of this page.