Most of the folks who visit this blog know about Solid Signal. Solid Signal has been the home for prosumers and installers for 20 years, and we’re proud to offer the kind of products you simply won’t find anywhere else. Need the exact same parts that DIRECTV and DISH installers use? We’ve got them. Looking for the best cell phone signal boosters? No problem. What about equipment for broadcasters and first responders? You won’t find it on the “bigger” e-commerce sites. Those folks don’t even answer the phone if you can find their phone number. Solid Signal satisfies one customer at a time, both on the web, and on our world-famous customer support lines.
Things are getting better and better
When we started out in 2002, everything was hand-coded. Those were the wild west days of e-commerce, and there was no off-the-shelf software to do it. A dedicated team led by our founder Jerry Chapman worked night and day to build a site that actually worked. Over the years, we updated and changed, adding the kind of functionality that the moment called for.
About two years ago, we took a huge step. Using the latest in integrated software suites, we rolled out a completely new site based on modern industry standards. Behind the scenes, our systems integrated customer relationship management (CRM), inventory, purchasing, and reporting to help us find the trends that make our customers keep coming back.
Continuous improvement
Since rolling out our web site redesign, we’ve added more and more features. We now support practically every payment platform out there. Our mobile experience is better than ever before. We have more control over pricing so we can offer you better value. It’s easier than ever to filter your results. We’ve improved accessibility so that we can serve all our customers. And most importantly, the search experience is better than it’s ever been.
Our behind the scenes team isn’t sitting back, though. In the next several months we’ll be rolling out a series of small changes to make things work just a little bit better in a lot of different ways. There’s a real science to the way that web sites work in the ’20s, and our Solid Signal team is at the forefront. We’re working to give you a better and smoother experience that makes it easier to shop with us.
It’s not all about the behind-the-scenes stuff
Thanks to our product listing team, we’re now able to add parts faster than ever before. Using specialized tools, we’re now adding thousands of new parts, and doing a better job of telling you when items are in stock. We’ve always concentrated on adding parts you won’t find anywhere else, and now everything is moving full-steam ahead to give you access to the stuff you really want, whether you’re a DIYer, a broadcast engineer, a civil employee, or any of the other millions of folks who get what they need from SolidSignal.com.
Take a look for yourself
Don’t just take my word for it. Head on over to SolidSignal.com and check things out for yourself! You’ll find the parts you want and need. Just like always, though, if you’re not finding the exact part you want, you’ll get the customer service you need when you call us! We really do pick up the phone during East Coast business hours, and we really do staff our phones with real experts. You won’t find scripts or overseas call centers at Solid Signal. What will you find? Honest, dedicated, knowledgeable people who are here to help. Shop now, or call us at 888-233-7563!
