DIRECTV Commercial Account Solutions

A DIRECTV commercial account was almost denied to a business.  Signal Connect saved the day by providing the ideal DIRECTV dish mounting option!

Signal Connect provides the best customer support to our clients.  Our sales reps go above and beyond for residential and commercial DIRECTV customers alike.  Take this recent example involving one of our sales representatives.  Another company told a businessman that he couldn’t get a DIRECTV commercial account at his office.  Our rep easily made DIRECTV a reality for the client.  This case study is a good example of how Signal Connect provides the optimal customer service experience with every DIRECTV installation.

DIRECTV Commercial Account Difficulties

A data manager for a national company in Ohio was told he couldn’t get DIRECTV at his office.  Apparently, the office high rise exceeded the limits of how high some satellite TV installers were willing to work.  The company’s lease agreement also forbid anyone from drilling holes into the roof to mount a DIRECTV satellite dish.  This left the data manager feeling very frustrated.  He wanted nothing more than to enjoy the benefits of a DIRECTV commercial account. 

Fortunately, the data manager was determined to get DIRECTV.  This is how he found Signal Connect.  All of us still remember the day he spoke with the frustrated business professional.  The seemed very upset because he really wanted to get a satellite TV business package. We promised him that we would do everything we could to make that happen.”

DIRECTV Installation Solutions

Bringing DIRECTV to apartment buildings and high rises is one of Signal Connect’s specialties.  John used this experience to develop a solution for the data manager.  He explained, “It’s best to discuss the lease agreements with the building’s landlord.  When I did, I discovered that the lease didn’t allow for drilling into the roof to install a satellite dish.”

John had the ideal DIRECTV dish mounting option for the data manager.  The satellite dish would be secured using a non-penetrating roof mount.  Instead of drilling into the building, these brackets use concrete blocks to secure the DIRECTV satellite dish.  It’s ideal for buildings that are more than two stories tall.  Once the landlord realizes that no drilling was needed, they will be on board.

We’ll match the data manager with the right satellite TV equipment.  This included a DIRECTV satellite dish and non-penetrating roof mount from Solid Signal, a division of Signal Group. Being sister companies with Solid Signal is a huge benefit to our clients.  It lets us to match them with the best DIRECTV equipment at the best prices! 

DIRECTV Satellite Dish Installation

DIRECTV installation is a service that Signal Connect reps are happy to arrange for their clients.  We work with a network of professional satellite TV installers across the country.  We will easily found a local DIRECTV installer who was happy to do the job.  The satellite TV installer we sent to the office building finished the job in 10-15 minutes. 

A DIRECTV activation was the last thing we needed to do for this account.  Fortunately, this is another Signal Connect specialty.  We had the data manager’s satellite TV account activated in about 10 minutes.  This let everyone at the office enjoy DIRECTV right away.  At the end of the day, the client was extremely pleased that we were able to make DIRECTV a reality at his office.

Ongoing Customer Support from Signal Connect

Signal Connect’s service to the data manager doesn’t end with the activation of the DIRECTV commercial account.  He also manages his client’s DIRECTV account for free.  Most of our customers get direct cell phone numbers to the rep that they are working with. They know he can contact us if they have questions or needs a change made to their account.  Signal Connect offers this customer support to all DIRECTV and DISH clients. 

Get a DIRECTV Package from Signal Connect

Signal Connect provides the latest DIRECTV equipment, packages, and programming.  We also offer DIRECTV activation and ongoing account management.  Are a business manager who’s ready to enjoy DIRECTV at your office?  Give us a call at 888-233-7563  A member of our team will be happy to discuss the many benefits of a DIRECTV commercial account.

About the Author

Jake Buckler
Jake Buckler is a cord-cutter, consumer electronics geek, and Celtic folk music fan. Those qualities, and his writing experience, helped him land a copywriting gig at Signal Group, LLC. He also contributes to The Solid Signal Blog.