Signal Group is now celebrating its 21st year. Most small businesses fail in the first five years, and hardly any of them make it 20 years. The companies that do, usually succeed because of the people who make the company work. One of those is Robert Young, who works in our Signal Connect division.
We’re more than just an online retailer
You might know Solid Signal as an online retailer of satellite and cellular products. We’ve helped millions of people over the years. But many of our customers don’t realize that there’s another side to us. Our Signal Connect group specializes in offering full-service solutions. If you need an activation for your satellite receiver, need help with putting new equipment on your boat, or want a custom solution for your RV, Signal Connect can help.
Signal Connect has also helped some of the largest businesses and governments with customized solutions. Many of our customers prefer not to let us name them. Some are foreign governments with security concerns. Others are frankly embarrassed that they didn’t want to work with a corporate sponsor. When it comes to enterprise-level projects, it’s rare that you’ll find a company that will let you name their names.
Enterprise projects need customized solutions
Enterprise projects aren’t usually just one thing. You might need satellite TV, computer wiring, cellular signal boosters, access control, and more. Luckily, our Signal Connect division is here for all of it. We know you can’t just shop retail.
If you’re trying to create better cell service at an airport, a retail cell phone signal booster won’t cut it. If your 50,000-seat stadium wants TV service, you can’t just call a local installer. You need someone who speaks your language.
Robert Young leads our enterprise division at Signal Connect. He’s a DIRECTV-certified D2 Advantage system planner, Wilson Pro certified installer, Cradlepoint certified expert, and Ubiquiti certified expert. He’s the one you want to talk to if you want to start a new project for your large business, enterprise, government building, or apartment building.
Most companies that do this sort of work have two kinds of people: salespeople and technicians. You, the end customer, work with the salesperson. They’re not going to have a lot of answers for you. Their only purpose in life is to get the sale and to “handle” you. The real work is done by technicians that customers never get to talk to.
Rob Young is different. He’s got the street cred you need. He can actually do the hard work of planning your system, and explain everything to you. when you work with Robert, you won’t get excuses like “I’ll have to talk to the tech team.” Of course we do have a group of experts to support him when needed, but most enterprise projects begin and end with Rob.
Rob understands the time frame
There are plenty of things in this go-go-go world that you need to get the day after you order it. Enterprise-level projects aren’t usually like that. They can take months or years to complete. There are often permits and plans that need outside approval, and sometimes there are even cases where whole new pieces of equipment need to be designed just for this one project.
Robert Young and Signal Connect can help here, too. There’s nothing more frustrating than being in the middle of a project and having to start over with a new partner. We know that, too. Signal Group has been lucky enough to attract a lot of long-term talent. About a quarter of our staff have been with the company over ten years, and about three-quarters has been around five years or more. Rob Young describes himself as “finding home” at Signal Group. When you start working with him, you’ll know he’s going to be around for the end of the project no matter when that is.
He’ll work with you to get through all the little obstacles, no matter how long they take. He’s got the experience you’ll need as you navigate the land mines around enterprise projects.
Here’s how you reach Robert Young
Reaching Robert Young is easy. Just call 248-896-8595. If you want to know more about him, check out his page at signalconnect.com. Rob is the expert you’ll need for your large-scale project!
