It’s a simple question. You know brands like DIRECTV and DISH. You’ve probably heard of brands like Antennas Direct and Open-Mesh. You probably have heard of them. And to be honest, you’ve heard of our competitors. I won’t name them because I don’t want them to get free advertising, but you probably shop at that big store with the yellow tag, you probably go to that web site named for a river. I know you do. Spoiler alert: I do too sometimes.
So why should you trust a little web site like ours? Let me tell you.
We’ve been doing this since 2002.
Solid Signal was one of the first online retailers of antennas, cellular boosters, and satellite equipment. When we started selling satellite accessories, that other web site was only selling books. Seriously. We have some real experience doing this stuff.
We answer the phone.
Try to get real technical advice from a minimum-wage worker in a blue shirt. Even better, try to talk to a real human at that other big web site. Have you ever tried? It’s pretty hard. On the other hand, we have real, live people based in the good old US of A who actually answer the phone during business hours. Have a pre-sales question? Let us help. Stuck during installation? We’ve got your back. Real people, real support. Really.
We do more than sell, we recommend.
When you work with Solid Signal, your order is actually reviewed. You may be contacted by one of our sales professionals because he or she noticed that you might benefit from some more help. If you’re buying a part for a commercial headend, we might contact you because we build custom headends. If you bought a marine accessory, you might want to know that we are the largest marine satellite installer in the US.
The point is, when you deal with the big guys, you get treated like a little guy. And that’s not what we do. We are a small, nimble team of talented professionals who love the stuff we sell. We use it ourselves. And speaking for myself, I love talking about this stuff. That kind of enthusiasm is baked into every product at Solid Signal and that’s why we’re invested in making sure we’re sending you the right part.
We don’t have every one of the literally billions of parts at that other web site. We don’t have a brick-and-mortar location in your town (unless you’re in Novi, MI) where you can drive over and pick something up. But what we do have is better than all of that.
Do the other guys? Really?