In the world of satellite TV services, Signal Connect’s customer service is second to none!
Do you remember when you received personalized service wherever you shopped? It was back in the good ol’ days, when Smitty used to fill your car up down at Smith and Son’s Gas & Oil. It was the same at the book store, hardware store, and anywhere else in town. Everyone you did business with knew you and your family on a first-name basis. This is a quality that seems to be all but lost in today’s fast-paced, internet-driven marketplace. Fortunately, Signal Connect still believes in the American tradition of personalized service. If you need satellite TV in your home, boat, RV or anywhere else, our affiliate company provides fast, friendly, personalized service.
Signal Connect delivers the best in satellite TV programming in four easy steps filled with plenty of personalized service along the way:
Step One: Choosing a Satellite TV Provider
So you want to enjoy satellite TV? That’s great! Now let me ask you this: Are you a big sports fan? If so, one satellite provider offers better sports team coverage than the other. What about paying as you go? If this is important to you, then there is one satellite TV provider that excels in this department. Here’s the bottom line: both DIRECTV and DISH Network have their individual strengths. The satellite provider you choose should be the one that offers the best programming and features for you. Any one of our Signal Connect reps will talk to you to find out your preferences then recommend a provider and package that’s best for you.
Step Two: Satellite TV Installation
It’s natural to be excited after you choose your satellite TV provider. After talking with one of our representatives, you might be eager to jump into satellite TV programming to start watching your shows right away. While we understand your excitement, your satellite TV system must be installed first. Fortunately, Signal Connect works with a network of professional satellite installers across the country. We’ll get the right person for the job to come to your home or office to install your dish, receiver, and equipment. Again, it’s all about providing the best service to our clients.
Step Three: Satellite Account Activation
Once your equipment is set up, you still won’t have access to your satellite TV. Your account first must be activated. This is another way Signal Connect’s personalized customer service shines. While your satellite installer might be able to activate your account, it could take him an hour to do it. When he’s done with the installation, he just gives us a call, instead. Signal Connect is a DIRECTV and DISH authorized retailer. This means we have access to the same computer systems as the reps at these satellite TV activation lines. We can take care of the activation ourselves, many times in as little as 10 minutes. When you work with Signal Connect, you know the person who’s handling your activation is experienced and ready to help.
Step Four: Service Throughout Your Contract
Any company is your best friend before you put your money down. How many of them offer you service after the sale? Probably not too many. Perhaps the most important component of our customer service is the fact that we offer you service after your activation is complete. Signal Connect handles all your billing issues, and we’re only just a phone call away if you have questions or need help with anything. Our most important duty is to be the bridge between you and your satellite TV provider. Most of this work is done after you become a DIRECTV or DISH Network customer. You can count on Signal Connect to take are you throughout the life of your contract.
For Personalized Satellite TV Service…
… Call Signal Connect. If you’ve paying attention, you’ve noticed something very important about us. From the beginning of your journey to the end, our team is in constant communication with you. It’s the only way to make sure you get the kind of satellite TV service that you want and deserve. From choosing your provider to installation, activation, and service after the sale, Signal Connect is there for you. This proves that Signal Connect is a holdover from a bygone era… a time when dedicated, personalized customer service was the norm. If you have any questions about DIRECTV, DISH Network, or satellite TV in general, give us a call at 866-726-4182 or visit Signal Connect’s website. Signal Connect is ready to help YOU!