Dealing with DIRECTV and DISH is a drag. If you’re an independent installer, getting satellite service activated is a pain. Independent guys get left out from all of the special phone numbers, apps, and tools. You’re just looking to do a good job for your customer, and satellite providers don’t make it easy. And hey, we can be honest about it. We’ve all sat for way too long in a phone queue. It’s the 21st century, and it seems like every company uses overseas call centers with long wait times. What if there were a company that took customer service seriously? Would that be so horrible?
The challenge for non-residential activations
Over 90 percent of DIRECTV and DISH activations are in homes. Sure, they may be single family homes or they may be apartment, but they’re homes. Getting activations done in those circumstances is hard. It’s even harder if you’re outfitting a boat or RV. And, if you’re doing an install in a business it’s even harder to keep up.
With this kind of customer, there’s more than just the long wait time to worry about. There’s new technology, changes in dish alignment and signals, and you keep hearing about even more changes on the horizon. How can you keep up? If only you had a friend in the business.
You DO have a friend in the business.
Luckily for you there’s someone out there who speaks your language. Here’s how it shakes our. You do what you do best… get that cable run, the dish aimed, the receivers in place. Be ready to give the customer the service they deserve. Then, give us a call. Our Signal Connect professional division can handle all your activation needs, just like you were one of the top installation companies in the business. We offer personalized service, not phone trees. We’re ready to help you look like a star. We’ve already helped tens of thousands of local installers, and we’re ready to help you.
We do more marine and RV activations than anyone and there’s one simple reason — we take care of our customers. We don’t leave your high-dollar customer waiting on hold like some average Joe… we give you white glove service so you can give your customer white glove service. In fact, we’re so good at taking care of installers that DIRECTV named us their commercial dealer of the year. You don’t get an honor like that unless you deserve it.
It’s called white glove service.
We can take care of you from beginning to end. Let us recommend the right equipment for the job, send you a custom, hand-picked package with everything you need, and then when you’re ready to go let us handle the nitpicky details with the satellite provider. We’ve been doing it over a decade and we can do it for you!
If you’re interested in finding out more, give us a call! We’re available at 888-233-7563 during business hours all across the country, and we employ 100% made-in-the-US professionals in our Novi, Michigan call center. Forget about dealing with someone half a world away who’s never seen a satellite receiver. Our consultants are among the best trained in the whole industry.
It’s time you stopped getting frustrated with DIRECTV and DISH and got back to making money the best way you know how. Let us handle the heartbreak… you handle the profit! So, call us! If it’s after hours, all you have to do is fill out the form below. We’ll get back to you, usually within one business day. It’s a perfect partnership, and it’s here waiting for you.
