Let me start by saying this: I am always incredibly amazed by marine satellite technology. Whether it’s for television or internet, it simply boggles my mind. I mean, think about it for a second. Satellite dishes are designed to be put in place and not move more than 1/32″ in any direction. On a boat, you have these devices that are constantly moving in three dimensions and they can stay locked onto a satellite 22,000 miles away. They make these tiny changes so quickly that there’s no way a human could even perceive them.
Here’s another thing that really impresses me: marine satellite technology has been around for about 20 years. When you think of all the innovations that have happened over that time, it’s amazing to think that all this great stuff was happening back when low-rise jeans were a thing.
Which brings me to my point. This kind of stuff is so reliable, you hardly ever have to call for help. That means the people who sold you the equipment might not even be around anymore when you need them. So who can give you the help you need?
Call Signal Connect for approved KVH support
In the rare case where something does happen, you’ll want to work with the folks who work with the manufacturer. KVH has formed a partnership with Signal Connect to provide satellite TV service and activations. You can read more about it here. We’re the folks KVH trusts to give you the best support when you need it. It’s as simple as that.
Here are some of the problems we can help solve:
- Lost signal
- Receivers not working as expected
- New equipment upgrades
- Issues with the antenna control unit
- Wiring issues
- Questions about new hardware and compatibility
- Internet service designed for marine customers
There’s so much more, too. When something happens, you want the experts on your side. You need to know first of all, “is it just me?” Sometimes it isn’t. Sometimes there’s something going on with the satellite signal. Often times it’s hard to get that information, especially if there’s an issue with your internet service.
Sometimes it’s hard to find the answers online. When you think about the millions of videos out there, you might be wondering why you can’t find the answer. When it comes to satellite service for marine, the answer is often that it’s too complicated or specialized for a video. Every marine system is different and what works for someone else might not work for you. That can be frustrating. I get it.
When it all goes down, even for a minute, you want someone there with experience. You want someone who will take the time to help you with the issue that you’re having. And, you want someone with a contacts list full of installers who can come to you no matter what port you’re in. The last thing you want is to be alone trying to figure it all out for yourself.
Here’s how to get the support you deserve
It’s simple. Call Signal Connect! We’re here for you during East Coast business hours. The number is 888-233-7563. When you call, you’ll get a real technician on the line. You’ll reach someone who knows KVH equipment and who can help with everything you need. We’ll bring decades of experience to the table to make things work for you!
Call now, or if it’s after hours, just fill out the form below. Someone will get back to you quickly!
