Look, friends, e-commerce is great. The idea that you can look for practically anything, order it, and have it come to you is pretty amazing. In the last two years, more and more folks have depended on web sites like Solid Signal to deliver what they need safely. It’s literally been a lifeline.
Every day, hundreds of thousands of people shop at SolidSignal.com and find exactly what they are looking for. But let’s be honest. Sometimes one size doesn’t fit all. Sometimes you need something a little more… custom.
We’re here for it
Think for a second about your favorite e-commerce site. Let’s be honest, we all buy from the same ones. When was the last time you had to contact them for something custom? The biggest e-commerce site in the world doesn’t even give their phone number. Custom is just not in their vocabulary.
Luckily, at Solid Signal, we love custom orders. We are one of the few e-commerce sites to maintain a full phone staff, in the United States of America. We don’t subcontract our call center out. When you call us, you’re getting someone in our offices who knows what they’re talking about.
Our staff will take whatever time you need to help you with custom quotes. We want to make sure you’re getting what you need, no matter what that is. We speak your language and we’re here to help.
Big or small…
Our staff can help you with the smallest issue or the biggest facility quote. Need the right power adapter for an older device? No problem. Need to improve cell coverage in your stadium? It’s just as easy. We have experts who can help with everything from antenna towers to mission-critical security systems and everything in between. It’s all in a day’s work for us.
You’re important to us
We treat every customer the way we’d like to be treated. We know that whatever you’re looking for, it’s incredibly important to you. And we want to be a part of that. We want you to have the experience you deserve. Every day, thousands of folks get what they need from Solid Signal, and when they need help, they call us. It’s what we’re here for.
We call it “concierge service.” It’s all about making sure that you are feeling heard and taken care of. A lot of companies think that’s gone out of style, but not Solid Signal. It’s our specialty, and that’s not going to change. We’ve been around for 20 years and the reason we’ve stayed around while 99% of web sites from 2002 haven’t is, we take care of our customers.
Give us a try
Are you ready to experience the kind of service you’ve always wanted? Call Solid Signal during East Coast business hours at 888-233-7563. Yes, it’s the 21st century and you’ll get a “phone tree” when you call. It’s unavoidable. But, by pressing one number on your phone, you’ll get a person. A real person. A person who will give you their direct line and their email address if you need it. A person who you can reach over and over again. If that sounds like a dream come true, well it’s all in a day’s work for us.
Hey, I get it. Pretty much any e-commerce site can sell you a pen, a sweater, or a roll of toilet paper. Solid Signal is your home for the things to make your digital life better. We’re here, we’re ready, and we’re waiting for your call.
888-233-7563. Those 10 numbers are the key to opening up the customer service you deserve.