Online electronics stores are quite common these days, and all these businesses sell electronics products. Solid Signal is more than an online electronics retailer. Sure, we carry the products. In fact, we have one of the largest online selections of TV antennas. Our true specialty, however, is providing solutions to customers who need them. There are many things to consider when someone wants to cut the cord, get satellite TV, or a cell phone signal booster. In these cases, an expert recommendation makes sure that each customer gets exactly what they need. The tech support team at Solid Signal are those experts, and they can help you, too!
Electronics Products Solutions and More
No matter what you need, Solid Signal has the people to provide the solution. Nearly every day, someone calls our offices for an antenna recommendation. Our techs use each customer’s location, distance from local TV transmitters, and other factors to make an accurate TV antenna recommendation. Each day, Solid Signal’s customer support reps also answer questions about nearly every product we carry. If you need help or a product recommendation, we provide it. Period.
The folks at Signal Connect, a division of Solid Signal, also offer the best customer support. Anyone who wants DIRECTV, a cell phone signal booster, or AT&T Mobility plan would do good to call a Signal Connect rep. Now matter what a customer needs, their Signal Connect rep will deliver the best possible solution. The do this every day. Signal Connect also offers free account management service to all its DIRECTV customers.
Real People, Real Customer Support Solutions…
… We could talk all day about how we provide solutions, but we believe it’s much better to show you. Actions speak louder than words, after all, and Solid Signal is a solutions-oriented company. Here are three examples of how our customer service reps provided significant assistance to customers who needed a solution:
Lance Corporal McSweeney called us soon after he returned from duty in Afghanistan. When he got home, he discovered that the cell phone he used over there doesn’t work stateside, even though it had a US number. A member of Signal Connect helped MsSweeney get new AT&T service with the same number. It cost him less thanks to the 25% military discount from Signal Connect. Now Mr. McSweeney enjoys his new phone, which came with a free subscription to AT&T Watch TV.
Mr. Gonzalez of San Diego, CA takes care of his elderly mother, who only speaks Spanish. He wanted to cut the cord but still provide her with her favorite Spanish-language channels. Too bad the cheap indoor TV antenna he got at his local retail store wasn’t strong enough to get those channels. Mr. Gonzalez contacted a Solid Signal tech who recommended an outdoor antenna. Now, his mother enjoys all her favorite programming, and he no longer pays an expensive cable bill each month.
Ms. Blaine, an Iowa business owner, knew her office had spotty cell phone service. Wanting to do more for her employees, she contacted Signal Connect for a cell phone signal booster system and antenna. This improved cell phone reception and data transmission in her office, which came in handy when an employee’s grandchild was born. The woman got the call when her daughter-in-law went into labor, which gave her enough time to meet her family at the hospital to be part of that special event.
Solid Signal Blog Delivers Solutions
Stuart Sweet is our in-house expert on all things cord-cutting, satellite TV, cell phone signal boosters, and so much more. Whenever we have an advanced application, or a difficult installation, he’s right there with the schematics, product selection, and expertise to provide the highest level of customer service. Over the years, he’s given people so many great tips, but he can’t be in all places at once. Fortunately, Stuart had a solution for that problem.
Stuart created this blog to help more people at once. It continues to be the No. 1 source for the best technical information about cutting the cord, satellite TV, and more. He has also published several valuable white papers for more in-depth information on a variety of topics related to our business. He even talked a few customers through an antenna installation over the phone. Stuart truly is an amazing resource, and we’re very fortunate to have him. When you really think about it, so are you!
Get the Best Customer Support and Solutions
As online electronics stores go, we have one of the biggest product selections. Our true value to you is our elite customer support services. In addition to our vast product selection, we also provide solutions to people who need them. Our expert techs and customer service reps will answer questions, make product recommendations, and offer installation advice when you need it most. Providing these solutions define us as a company, and we’re proud to continue to be here for our customers.
Do you want to cut the cord or get DIRECTV, a cell phone signal booster? How about AT&T mobility services and the latest cell phones? If you said “yes” to any of this, Solid Signal is here for you. If you need help, or you have a question about these products and services, give us a call during business hours. You’ll speak with one of the techs in our US-based call center at 888-233-7563. They will provide the help you need.
