Time for a new phone? Don’t go to the mall

Ah, that moment when you finally get a new phone. You might be one of those folks who upgrades every few months, or you might be the sort who holds onto a phone until it looks like it just came back from an overseas war. Either way, it’s a sublime moment when you actually get to upgrade to the latest and greatest.

There’s only one problem

To upgrade, you usually have to go to one of these:

That’s right, you have to go to one of America’s remaining shopping malls. That’s where the cell companies tend to be. You’ll find them tucked into the corner somewhere near the coffee shop that used to be an Orange Julius and the people who will buy gold and finance anyone for cheap jewelry.

Yup, going to the mall isn’t what it used to be. And it’s a rotten place to go to get a phone upgrade, too. Somehow, with only 15 people in the entire mall at least 10 of them are going to be in line ahead of you. But you press on, because the promise of a new phone is worth it.

Or you could go to the internet.

Right. You can go to AT&T’s web site and try to figure it out all by yourself. Good luck with that. If you need help, you can call, but you’re more likely to get a call center employee from the other side of the world. They can read the same screens you can, which is… kinda helpful?

There has to be a better way.

Or, even better, you can call Solid Signal!

Call Solid Signal at 888-233-7563 during East Coast business hours. Our call center is located in Novi, Michigan, in the good old US of A. Our reps know what they’re doing… they don’t answer calls for 15 different companies every day. They’re here to help you get the right phone at the right price and save you money. That’s what it’s all about.

As AT&T preferred dealers, Solid Signal reps have access to all the same deals you find from the mall stores, and more! They can walk you through all the steps you’ll need to take and they’ll stay on the line until you’re happy. You can even call us back and ask to speak to the same person if you’re happy with the service you got. Try that with an overseas call center some time and see how that goes.

Apple, Samsung, or whatever

We can help you for a new phone for home or business from the full selection of phones that work on AT&T’s network. That includes the awesome Galaxy 10 5G and the highly-sought-after iPhone 11 Pro. Our team can find a phone that’s perfect for you and comes in at the price you’re looking to pay.

Why risk a trip to a nearly abandoned mall or a web site you can’t understand? Call us at 888-233-7563. If it’s after East Coast business hours, fill out the form below and we’ll call you, usually within 24 hours.


About the Author

Stuart Sweet
Stuart Sweet is the editor-in-chief of The Solid Signal Blog and a "master plumber" at Signal Group, LLC. He is the author of over 8,000 articles and longform tutorials including many posted here. Reach him by clicking on "Contact the Editor" at the bottom of this page.