Advanced users with Genie Mini Clients can’t help looking around the menus to see what’s up. While you’re there, you can actually run a system test that will check the basic function of your client. It won’t hurt anything. You can even look at “More Info” and see a lot of information that most folks never need to know, like the network addresses and software versions.
Several people have called us at Solid Signal saying that their client is reporting that its temperature is over 140 degrees. These advanced users know that for a DVR, that’s way too hot. DVRs like to be safely under 125. Despite the fact the client feels cool to the touch, they worry it will fry itself.
There’s no reason to be worried. First, because the client does not have a hard drive, the temperature sensor is placed near one of the larger chips. It’s normal for this chip to run hot. The sensor isn’t broken, it’s just reporting what it sees.
Genie Miniclients, along with other DIRECTV boxes, have very complex temperature control mechanisms. Because the client doesn’t have a fan, it will simply shut down if it gets too hot. How hot is too hot? We’ve seen temperature readings as high as 155 and it hasn’t been a problem.
That doesn’t mean you should feel comfortable putting your client in your sock drawer. Proper ventilation is critical for these little boxes and they will shut themselves down if they get hot enough. Unlike DVRs which can simply ramp the fan up to full speed until things cool off, the clients (which have no fan) will sit there until they cool off and simply refuse to work. You don’t want that. Besides, the client boxes are small, they use an RF remote, so it’s pretty easy to put some industrial-strength Velcro on them and stick them to the back of the TV if you really don’t want to see them. They’re small enough that they’ll hide in all but the most low-profile of low-profile mounts.