Here’s the scenario: You’re ready to make some changes to your pay-TV system. The problem is that you’re told,
Yeah, you can’t do that with DIRECTV.
You hear that a lot on user forums and through social networks. Sometimes, it’s true. Sometimes there’s a real technical issue involved in getting something to work, and sometimes it’s a legal issue. More often than you’d think, it’s just a matter of AT&T customer service reps not knowing how to do it.
Here’s the solution
That’s why you really owe it to yourselves to call Solid Signal instead of calling AT&T’s customer service call centers. We’re AT&T Preferred Dealers and we have the same access to the same computer systems as the customer service reps, but there’s a difference: we’re used to dealing with the weird requests all the time.
Our reps handle requests from the folks who want to do things with their DIRECTV systems that 99.9% of people would never dream of. Want to use your DIRECTV cable to add Ethernet to a room? Got it. Want to build the ultimate tailgater setup? No problem. Want to build the man cave to beat all man caves with a dozen DVRs? We have you covered. Want satellite TV on your boat or RV? No one does more marine and RV activations than we do.
We’re here for you
Call us when you’re ready to go, or call us to help you decide what to do. We can help you plan your next step, recommend equipment to purchase and even activate all your receivers when you receive them. Why would you go to all the trouble of getting exactly what you want and then put it all in the hands of an AT&T customer service rep who isn’t trained to handle it?
Your friends at Solid Signal are ready to help. Call our Signal Connect division at 888-233-7563. We have people who do nothing but activate receivers all day and who can help you figure out exactly what’s happening. We can stay with you until everything works out perfectly.
Get the best advice
We can also advise you on how to make your DIRECTV equipment work with the rest of your system. We can give you the hidden tips on making new equipment work with an old system, like if you’re retrofitting a boat or RV. If you’re looking for a clean install, we can also help you add accessories that will help you hide the equipment behind walls or doors, and show you how to program your system to work with them. We can even explain how to connect up to the internet and why you’d even want to do that.
One of the most common questions we get at Solid Signal is one of the easiest to answer. We get asked why someone would work with a dealer instead of going straight to AT&T, especially since they are this massive company with thousands and thousands of people involved in customer service. You know, the average person might do fine going to a big call center, but they’re too big to be able to serve people with really special needs. That’s precisely why they started the dealership program… to allow people to help their neighbors. Well of course Solid Signal’s neighbors are the whole internet! No matter where you are we are here to help you make the best of your entertainment experience.
Make the call or fill out the form
Make the call now. It could change the way you look at your relationship with pay television. The number is 888-233-7563. If it’s after East Coast business hours, fill out the form below!
