How to update the guide on your DISH RV or Marine satellite receiver

I’ve enjoyed using the Tailgater Pro from KING when I’m out and about. Watching TV on my phone never feels quite right. The little screen isn’t comfortable for my eyes. But, with the Tailgater and a Wally satellite receiver, I get real actual TV when I’m out. Setting up the Tailgater couldn’t be easier. Set it down on a level surface with a decent view of the southern sky, connect it to your Wally, and wait. In about 5 minutes you’ll be watching live TV.

Marine users can choose from a variety of satellite dishes like the Intellian i3. This system permanently mounts on your boat and gives you real satellite TV even when the boat is in motion. It’s a great way to spend a quiet evening when you’re getting away from it all.

Where did my guide go?

Occasionally, you’ll get a message that you can’t access the guide. Tailgater users will get this message often when setting up. Marine users may not see it as often.

It happens because RV and marine satellite dishes only receive data from one satellite at a time. If that satellite isn’t the one that the receiver pulls in its guide data from, you simply won’t have any. It’s a temporary issue, and if you’re patient it will generally fix itself. However, if you want that guide now, there’s something you can do.

How to force a guide update

DISH makes it very easy to force a guide update. The tradeoff is that generally your receiver won’t show live TV for a couple of minutes. Consider yourself warned.

Press the HOME button on the remote, then arrow all the way down to Diagnostics.

The Diagnostics icon is all the way at the bottom of the menu. It’s not visible when you first go to the menu. Just keep arrowing down until you see it. Arrow over to it and press SELECT.

Arrow down to Tools.

Arrow over to Guide Update.

Press SELECT.

You’ll get a message like this one:

Press SELECT again. The receiver will turn off. Walk away and come back five minutes later. That’s all there is to it!

Need more help?

The experts at Solid Signal are here for you! Call us at 888-233-7563 during East Coast business hours. You’ll get DISH experts on the line who will help you with any issue you’re having. We’re DISH Premier Local Dealers and we can access all the same DISH systems as their overseas call centers. The difference is that we’re located in Suburban Detroit.

Call the experts and you won’t be disappointed. If it’s after hours, no problem! Fill out the form below and we’ll get right back to you.

About the Author

Stuart Sweet
Stuart Sweet is the editor-in-chief of The Solid Signal Blog and a "master plumber" at Signal Group, LLC. He is the author of over 10,000 articles and longform tutorials including many posted here. Reach him by clicking on "Contact the Editor" at the bottom of this page.